It is our mission to provide our customers with the best guidance available related to the most important aspect of their life, their health. Along with this mission is our mandate to provide quality, all natural health products at the lowest prices, up to date scientific research and quality service. Visit the Company section to learn more.

Sorting through 1000’s of products is no easy task. That’s why we have developed 4 easy ways to find what you are looking for.

Note: We process your order immediately in order to ship your items to you as quickly as possible. Once you've placed your order on our web site, you will not be able to make any of the following changes: add items, remove items, change address, or cancel the order.

The Vitacost Shopping Cart was designed to protect your privacy, accuracy of your order and security. We are a Comodo Secure Site, which means your confidential information is also protected.

Our site uses cookies to store information between visits to our site. Cookies are a mechanism to remember information about a visitor from one page to another. Web browsers store cookies so that the browser itself can remember some information and then, on request, pass all that information up to the server at one time. We use cookies to remember your name and the contents of your shopping cart. This allows you to leave our site, come back later, and still have the contents of your shopping cart intact. It also lets us personalize your experience at Vitacost.com, Inc., tailoring the content to your interests. Our website requires the use of cookies. Turning off cookies or rejecting the Vitacost.com cookie will prevent you from accessing the website.

Here's how to enable cookies: (If you do not know your browser version, select Help -> About... from your tool bar)

If you still need help enabling cookies in your web browser please don't hesitate to contact us.

We accept the following major credit cards: Visa, Master Card, American Express, Discover/Novus. You may also pay using a check or money order when placing your order by mail. You can download a mail-order form, available in Microsoft Word Format or Adobe Acrobat Format.

Every item we offer reflects our commitment to give you the best quality, service and value. If not satisfied with your purchases for any reason, simply return the unused portion with a copy of the invoice within 30 days from date of purchase for a prompt refund or credit, less shipping. Learn more...

Shipping & handling is just $4.99 per order within the *Continental U.S. only, excluding Hawaii, Alaska and Puerto Rico.

NOTE: Orders ship the same day if placed before 2 PM EST (Monday - Friday) and if all items in the order are in stock.

Why does Vitacost Ship Mail Innovations?

To keep your shipping costs low, packages less than 1 pound will ship United States Postal Service (USPS) via Mail Innovations. Orders shipped to Alaska, Hawaii and Puerto Rico are subject to additional charges. International orders are also subject to additional charges. If ordering online, your charges will appear upon Checkout. If you prefer to call Customer Service to place your Alaska, Hawaii, Puerto Rico or international order, one of our friendly representatives will gladly assist you: 1-800-381-0759.

Additional charges will be applied if the delivery address is incorrect, or if the package needs to be forwarded to a different location.

NEW! We now offer online ordering to International customers.

UPS Worldwide Express

Benefits

• One- or two-day delivery times for international shipments to major business centers around the world
• Available comprehensive electronic tracking and tracing
• Door-to-door, customs-cleared service
• Saturday delivery available
• Included protection by UPS against loss or damage up to a value of US$100
• Three free delivery attempts for unclaimed shipments
• Free on-demand pickup

DHL Global Benefits

• Transit times average between 8 – 14 business days from collection to delivery
• Track deliveries with real-time service information from DHL’s online express shipping tool
• Domestic and international door-to-door coverage

International Surface Air Lift (ISAL)
US Postal Service Benefits

• Expedited dispatch and transportation for First–Class Mail International items
• Delivery times average 7–14 business days
• Travels directly from the U.S. to its destination country by air

Follow these easy steps:

• Shop for the items you would like to purchase
• Click "View cart / Checkout"
• Click "International (non-US) customers please click here" button in shopping cart for international shipping options

International Shipping Terms and Conditions
Vitacost ships nutritional supplements to countries around the world. Please read the following terms and conditions carefully to avoid additional charges or delayed delivery of your order.

Product Pricing and Exchange Rates:
All prices listed are in U.S. dollars. When you pay by credit card, the credit card company will calculate the exchange rate and include it in your monthly statement.

International Addresses:
NOTE: You must provide a street address for shipping. We cannot ship to P.O. Boxes internationally.

International Shipping Fees, Import Duties and Taxes:

• All International shipments will be charged postage costs calculated by weight and destination.
• Import Taxes: Vitacost's prices do not include customs fees, taxes and tariffs. You may have to pay import taxes, customs duty, etc. These charges are separate from your shipping charge, and you will be billed directly for them.
• Customers outside of the United States may be subject to customs fees and/or import duties and taxes, which are levied once a shipment reaches your country.
• You, the customer, are solely responsible for any additional customs clearance fees; we have no control over these charges and cannot predict what they may be.
• It is your responsibility to make sure that you are allowed to import nutritional supplements from the U.S.

International Returns or Packages Refused:
If the package(s) is returned to us because of an address error made by the customer, the customer refuses the package or the items ordered are not allowed into the country by customs, the customer will be responsible for the shipping cost billed to Vitacost for the return of the package. If the UPS return to shipper cost is greater than the cost of the goods ordered, Vitacost will instruct UPS to abandon the order, there will be no credit to the customer for the order. If the package is stopped by customs because items ordered are not allowed in the country and the package is abandoned, there will be no credit to the customer for the order.

Your Country's Custom and Import Policies:
Please note: It is important for you to become familiar with the Customs policies for your specific country before ordering. Customs regulations vary greatly by country and lack of knowledge regarding the customs rules governing the country you're importing to can result in your order incurring high import duties, delivery being delayed, or returned to us. It is your responsibility to check with your Customs office to see if your country permits the shipment of our products.

Additionally, when ordering from Vitacost.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

Any fees charged to Vitacost.com due to non-compliance with your country's laws and regulations will be charged to you, the importer. If an item or items are returned to us due to non-compliance issues with your country's laws and regulations, a refund will be issued for the merchandise only, minus 20 percent of the value of your order as the re-stocking fee, and any other charges incurred such as quarantine fees, shipping fees or warehousing fees assessed by the customs in your country.

Current countries we ship to:


Need help on your international order, or information on more shipping options? Please call our customer service at 1-800-381-0759.

Florida residents are subject to a sales tax on all personal care products, aromatherapy, pet products, appliances and books.

Utah, Nevada and North Carolina residents are subject to a sales tax on all items.

You will receive a shipping confirmation email within 24 hours of placing your order. This email will provide you with the shipping confirmation numbers necessary to locate your order.

If you did not provide us with an email address, please keep your Order Confirmation number readily available from time of purchase. Our Customer Care Center will be able to track your package for you. Just call 1-800-381-0759.

We are a Comodo Secure Site, which means your confidential information is also protected.

We want you to feel confident and comfortable that your purchase is transacted with the utmost security. We employ the Internet's strongest security technologies, including Secure Sockets Layer (SSL) and Comodo. The transactions are protected by the highest levels of encryption available to ensure security and privacy. The information is encrypted on your computer, sent through the Internet as jumbled code, and decoded on Vitacost.com's secure server. It cannot be read in transit.

Under the Fair Credit Billing Act, your bank can not hold you liable for more than $50 of fraudulent charges. If your bank does hold you liable for any of this $50, Vitacost will cover the entire liability for you, up to the full $50. Vitacost.com will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made at Vitacost.com while using the secure server.

In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

If you are hesitant about placing your order online, you may place your order using one of these offline methods:

• Over the phone with our Customer Care Center: 1-800-381-0759
  
  
• By mail:
  Vitacost.com
  130 Lexington Parkway
  Lexington, NC 27295
  
  

You can download a mail-order form in Microsoft Word Format or Adobe Acrobat Format.

Vitacost.com respects the privacy of each and every customer and visitor of our site.

We never disclose personal information about individual medical conditions or interests. We do disclose aggregate information that does not identify individuals to partners, advertisers and other third parties. From time to time, customers that have expressly given us permission to share their contact information are shared with other reputable organizations that we feel may be of interest to them. Vitacost also uses information gathered on our site for promoting our own products and services. Customers may "opt-out" of receiving any of these mailings.

For more information, read our entire Privacy Policy.